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It’s not just a house, it’s your home

We know the installation of brand new windows and patio doors is a big deal. That’s why we’re bringing you Tandem™; our Houston-based, internal, installation-specific customer service organization.

Tandem is loaded with trained and experienced professionals who are solely dedicated to guiding you through the installation process. In short, with Tandem, you get your very own qualified installation guide (a concierge) at no additional cost.

When you buy from Renewal by Andersen, a concierge from Tandem is immediately assigned to you. Once assigned, we’ll introduce you to your concierge and, as your single-point-of-contact, your concierge will work with you throughout the installation process including:

  • Scheduling
  • Tech. measure
  • Order confirmation
  • Pre-installation
  • Installation
  • Completion
  • Follow up

So, whether you buy replacement windows, a new patio door, or both, not only will you own products of the highest quality, you’ll get installation that’s every bit as great. We understand – it’s not just a house, it’s your home.

Reviews

"Our installation team was top notch. While they said they were sending a "team"to install 21 windows it was only two people. But I see why, the process was seamless and everything was done correctly and consistently with the leadership of Clayton. We had a tiny problem with one window within a week of installation and their response time was prompt to remedy the situation. Our windows are beautiful. Our home is warm and cozy."

Eileen McKeon | St. Charles,
January, 1

"Love the windows and patio door. We want to finish the whole house when we can financially. We give Anderson and employees, especially the sales rep Mike that came to our house, the highest rating. Mike was knowledgeable and courteous. Also not high pressure."

Gail Wilson | O FALLON, MO
January, 1

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