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It’s not just a house, it’s your home

Installation Customer Service

We know the installation of brand new windows and patio doors is a big deal. That’s why we’re bringing you Tandem™; our Houston-based, internal, installation-specific customer service organization.

Tandem is loaded with trained and experienced professionals who are solely dedicated to guiding you through the installation process. In short, with Tandem, you get your very own qualified installation guide (a concierge) at no additional cost.

When you buy from Renewal by Andersen, a concierge from Tandem is immediately assigned to you. Once assigned, we’ll introduce you to your concierge and, as your single-point-of-contact, your concierge will work with you throughout the installation process including:

  • Scheduling
  • Tech. measure
  • Order confirmation
  • Pre-installation
  • Installation
  • Completion
  • Follow up

So, whether you buy replacement windows, a new patio door, or both, not only will you own products of the highest quality, you’ll get installation that’s every bit as great. We understand – it’s not just a house, it’s your home.

Reviews

"The salesman had previously sold us new windows and was very informative and not a bit pushy. The installation was excellent and as advertised absolutely nothing was left for me to clean up. Highly recommend Renewal by Andersen of St. Louis👍"

Elizabeth Ham | RBA OF ST. LOUIS, MO - MARYLAND HEIGHTS
Sep 25, 2021

"The product is excellent, the salesman were very knowledgeable about it, the installers were helpful and did an excellent and efficient job. I would highly recommend using this company."

Maria Marafioti | RbA of St. Louis, MO - Maryland Heights
Sep 16, 2021

"Renewal by Andersen of St. Louis performed EXACTLY as the commercial illustrated. We were able to book an appointment on a Sunday. Matthew was our representative and he was great!"

Melanie Matthew | RBA OF ST. LOUIS, MO - MARYLAND HEIGHTS
Sep 27, 2021

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