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How to Steer Clear of Window Replacement Scams

Replacing old or damaged windows is an important investment. To ensure the success of this home improvement project, you first need to choose a team of reliable professionals who can provide both high-quality products and top-notch window installation. Be sure to stay away from those who offer cheap services, but leave behind less-than-stellar work. Here are some tips on avoiding window replacement scams and manipulative sales tactics.

How to Steer Clear of Window Replacement Scams

Obtain Referrals

With so many window installers vying for your business, it can be hard to determine which ones are reliable from those that aren’t. Obtaining recommendations from friends, family members or colleagues is a good place to start to help narrow down your search. Get in touch with every prospective contractor, and ask questions regarding their experience, expertise and installation process. Of course, find out if they are licensed and insured – these are two must-haves of any home improvement contractor.

Read Customer Reviews

A quick Google search helps a great deal in learning more about a prospective window contractor. Type the name of the company, and you’ll be shown pertinent information, particularly testimonials or reviews from previous customers. Better yet, ask for a list of references. Contact each one to get a real account of the person’s overall experience with that contractor. Aside from the type of energy-efficient windows they purchased, consider asking about the quality of the installation work and their level of satisfaction upon completion of the project.

Put Everything in Writing

Steer clear of window companies who ask for money upfront before they can start the project. Be sure the contractor you choose will put everything into writing, including the work agreement, start date and the final estimate.

Hundreds of window contractors are out there looking to work on your home. But there is only one local company that offers The Renewal Difference. At Renewal by Andersen® of St. Louis, expect our factory-trained pros to install your double-hung and casement windows you’ll enjoy for years to come. Call (314) 332-2364, or fill out our contact form to schedule a consultation. We serve homeowners in St. Charles, MO, and the surrounding communities.


"Our experience from the salesman to the installers was seamless and fantastic. We were sold with the construction and materials of the Renewal by Andersen windows and doors. Would highly recommend this product and team of installers. Thank you for a great job! "

Jenara Stockstill Willman | RbA of St. Louis, MO - Maryland Heights
August 13, 2021

"We had such a great experience with Renewal by Anderson. The salesman was great in explaining the product as well as the process. He was prompt and pleasant. He measured our old door and scheduled another to remeasure just in case. The door took some time to make but we were made aware of the COVID delays. They called me several times to inform us of the progress. Actually we were told it was going to be the middle of August and it turned out to be a week early. The install was awesome..."

Larry Close | RbA of St. Louis, MO - Maryland Heights
August 27, 2021

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