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It’s not just a house, it’s your home

Installation Customer Service

We know the installation of brand new windows and patio doors is a big deal. That’s why we’re bringing you Tandem™; our Houston-based, internal, installation-specific customer service organization.

Tandem is loaded with trained and experienced professionals who are solely dedicated to guiding you through the installation process. In short, with Tandem, you get your very own qualified installation guide (a concierge) at no additional cost.

When you buy from Renewal by Andersen, a concierge from Tandem is immediately assigned to you. Once assigned, we’ll introduce you to your concierge and, as your single-point-of-contact, your concierge will work with you throughout the installation process including:

  • Scheduling
  • Tech. measure
  • Order confirmation
  • Pre-installation
  • Installation
  • Completion
  • Follow up

So, whether you buy replacement windows, a new patio door, or both, not only will you own products of the highest quality, you’ll get installation that’s every bit as great. We understand – it’s not just a house, it’s your home.

Reviews

"I'm getting ready to do my 2nd round of window installation with Anderson Windows. I really appreciate the great financing options that they offer! They have top notch sales and installation experts who are very kind and considerate of their customers' wishes. The windows I have installed look great and I am so excited to get the next group of windows put in. My house looks so much brighter with my new windows. I definitely recommend Renewal by Andersen of St. Louis."

Connie Klinginsmith-Rehfeld
Feb 2, 2024

"We recently contracted with Renewal by Andersen to replace 5 windows in our home. First of all, we were very delighted that the time from contract to installation was less than two months. Joel and Craig arrived precisely at the agreed-upon time and spent less than four hours from start to completion of installation, including time to demonstrate opening/closing the windows and any questions we had. We were very pleased with the knowledge and professionalism of Joel and Craig, and, of course, we’re very pleased with the windows and how nice they look. We definitely recommend Renewal by Andersen."

Marla Merenghi
Feb 1, 2024

"I replaced my front door and several windows. The install team did a great job with installation and clean up. Even covered floors and stairs. The team was very courteous and did a very professional job. Now our windows look great and we love our new door. I would recommend Renewal by Anderson in a heartbeat."

Rose Brown
Jan 25, 2024

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