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It’s not just a house, it’s your home

Installation Customer Service

We know the installation of brand new windows and patio doors is a big deal. That’s why we’re bringing you Tandem™; our Houston-based, internal, installation-specific customer service organization.

Tandem is loaded with trained and experienced professionals who are solely dedicated to guiding you through the installation process. In short, with Tandem, you get your very own qualified installation guide (a concierge) at no additional cost.

When you buy from Renewal by Andersen, a concierge from Tandem is immediately assigned to you. Once assigned, we’ll introduce you to your concierge and, as your single-point-of-contact, your concierge will work with you throughout the installation process including:

  • Scheduling
  • Tech. measure
  • Order confirmation
  • Pre-installation
  • Installation
  • Completion
  • Follow up

So, whether you buy replacement windows, a new patio door, or both, not only will you own products of the highest quality, you’ll get installation that’s every bit as great. We understand – it’s not just a house, it’s your home.

Reviews

"Renewal by Anderson provide a good, reliable product in a timely manner and do their job very professionally!!"

Raj Talwar
Aug 29, 2023

"Replacement windows installed by Tony & Nate team. Very professional, detailed oriented, Both worked 10 straight hours w/o breaks/lunch to complete our installation same day for 8 windows. We are extremely satisfied & very happy with our new windows. Would highly recommend Renewal by Andersen to anyone. Worth the money!"

ROGER YOUNG
Aug 29, 2023

"The representative/salesman, Brian Price did a awesome job. The installers did a fantastic job, quick, clean, courteous. The quality of the windows and the doors is fantastic. Windows are easy open, easy clean. Renewal By Andersen is a fantastic company. They do everything they say they’re going to do. There is no middleman. You only deal with Andersen, that’s what I like the most."

Daniel Barron
Aug 23, 2023

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