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5 QUESTIONS YOU SHOULD ASK A REMODELING COMPANY’ REFERENCES

A home remodeling project is an exciting thing to do, and it requires a hefty investment of time and money. Finding the right company to do the work isn’t easy though since you need to be critical with your choice if you want your remodeling project to succeed. So what should you look out for? Renewal by Andersen® of St. Louis talks about the five questions you should ask a remodeling company’s references.

5 Questions You Should Ask A Remodeling Company References

1. How Big Was the Project?

One of the first things you should ask your references is the exact scope of the projects h andled by your prospect. This gives you some insight into how big a job they can actually h andle. Knowing the scope of a remodeling company’s work also gives you an idea of how well they actually did the project and if they specialize in smaller or larger work.

2. Did The Company Provide Adequate Credentials?

Whether you’re planning a full revamp of a room or just replacing windows, you need to know if the company you’re planning to work with can provide the necessary credentials. Ask their references if the company carries the proper licenses, along with worker insurance and liability. Our company knows the importance of providing adequate credentials to every homeowner we work with, since it shows that we’re a reputable and trustworthy company.

3. How Was the Communication Between You and the Company?

Adequate communication is important in any home remodeling project, so you’ll also want to ask the references if they stayed in touch and provided adequate communication before and during the actual project. Communication also extends to written documents, so ask the references if the company provided written details of who will be working on the project, how they’ll do it, and the like.

4. Was the Remodeling Team on Time?

Punctuality is something that our remodeling company thinks highly of, and is a “small” detail that you should always ask the references. Was the remodeling team on time during the actual work day? Being on time means we value the time and money you’re investing on your home.

5. Did Your Project Stay Within The Budget?

Finally, you’ll also want to know if the remodeling company was able to stay within the budget that you will lay out. While it’s not uncommon for extra costs to pop up here and there, the company should be able to fit the work within your budget whether you’re installing new doorsor remodeling an entire room.

These are just some of the many questions you should ask your prospective remodeling company’s references. Asking these will help you determine if the company is the best choice for your project. Give us a call at (314) 310-3636. We offer home remodeling to homeowners throughout St. Louis, MO.

Reviews

"This was one of the best experiences I've ever had with a company. I ordered the windows in November and was told they wouldn't be here until July. That kind of delay the new norm so I wasn't a bit upset with the timeline. I was given an early present when they called to say the windows would be in at the beginning of May. We agreed on the week of May 16th to do the installation, there were 30 windows and a sliding door to install. They arrived promptly on their scheduled install date, and got straight to work. By the end of day one, they had all the upstairs windows complete and their work was incredible. Day two came with more of the same, the crew showed up promptly, got straight to work, and when they left they had every window downstairs installed. The third day they again arrived on-time, and got to work installing the door. The door and windows are perfectly installed. The two lads that did the installation did a phenomenal job, and were friendly to boot. I would give them more business if I had any :) The service I received from the company was great. They kept me abreast of anything that was going on with my order. I appreciate my concierge, Christina, she was good at communicating timelines and getting everything scheduled."

Lane Maxwell
Jun 28, 2022

"The two installers were great! They were polite and hard working and they cleaned up all the outside and inside. It was like they were never here. As for the windows, I love them, not only looks great, they are efficient. Now every window in my home has Renewal by Anderson."

Mark Palsgrove
Jun 23, 2022

"We had the pleasure recently of having Andersen replace all of our windows. From the very first interaction with the office personnel through the completion of the project, they have been nothing but professional. From Brian our sales rep to Christina the appointment scheduler, they were a pleasure to interact with. Installers Keith, John, and Evan were fantastic to work with. They went above and beyond to repair an area which was slightly damaged during the removal of a window...caulked and painted it. They took extra precaution to ensure the floors were covered while working inside and cleaned up each day inside and out. We love the look of our new windows and can't wait to enjoy the savings in utilities they'll provide. Thanks so much Renewal by Andersen!!"

Kevin Corrigan
Jun 15, 2022

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