WHAT DOES A BBB A RATING FOR RENEWAL BY ANDERSEN® MEAN?
Founded in 1912, the Better Business Bureau (BBB) is a private, nonprofit organization whose major purpose is to promote and move marketplace trust forward. It has over a hundred independently incorporated local organizations in the US and Canada. Using a set of criteria, the BBB gives ratings to businesses based on customer complaints and approvals.
As a home remodeling business, Renewal by Andersen® enjoys a rating of A from the Better Business Bureau. We take pride in performing our duties to our customers, offering them superb quality products and professional services backed by warranty.
But what does it take to get an A BBB rating, and what does it mean?
How Does a Business Earn a BBB Rating?
Ratings given by the BBB represent the organization’s opinion of how it expects a business, for example, a supplier or installer of doors, to interact with its customers. The BBB obtains information regarding the business, particularly complaints coming from customers, and uses that information to base the business’s ratings on.
A business may receive a BBB rating of A , which is the highest rating, down to F, the lowest. If there is insufficient information, or if the business in question is still being reviewed or its files are being updated, the BBB will not give it a rating. It’s marked NR or No Rating. Note that a BBB rating is not permanent it may change through time.
What’s in It for the Customer?
Although the Better Business Bureau will be the first to admit that its ratings are not a guarantee of a business’s performance, its ratings do provide an important service to consumers. BBB ratings give the customer an idea what to expect from a business. They also empower the customer, who can file a complaint, affecting how others may view that particular business.
Today, when people have more opportunities to vet the businesses they support, a BBB rating can either be a seal of approval or a death sentence for a business
.An A rating is something we are thankful to our customers for, as it recognizes our hard work and our top quality products. At the same time, it poses a challenge to us to keep making and installing replacement windows the only way we know how: professionally, and with customer happiness and satisfaction first in mind. Experience first-class windows and doors on your St. Louis home when you call us at (314) 332-2364.
"The installation crew was very professional and answered what questions I had. And they cleaned up when they were finished. We're very pleased with our windows & patio doors. Highly recommend Renewl by Anderson."
Feb 13, 2023
"Very pleased with installation of six windows and a ProVia entry door. I love the look of the windows and door. I am pleased that my wife is thrilled with the look of the door. She is very pleased that the bronze color fits in well with the color of the brick."
Feb 8, 2023
"I just had my Renewal by Andersen windows installed and couldn’t be happier, the entire process went very smoothly. The windows are high quality and look great. But the installers Roy, Zack and Jordan were the stars, they introduced themselves upon arrival walked me thru everything they were going to do and when they finished took me to each window to make sure I was completely satisfied. They were clean and courteous and I would definitely recommend and have them work in my home again."
Feb 6, 2023
"Wonderful experience with knowledgeable, competent employees. We had Andersen windows in a previous house & didn’t even consider anything else this time. After replacing our patio door almost two years ago, we replaced all our windows this year. What a difference over builder-grade windows, especially in the really cold temperatures we’ve had this year. Andersen windows may be a little more expensive than other brands, but they are top quality."